As business travel continues to bounce back to its pre-pandemic levels, businesses need to pay heed to safeguarding their most critical assets – their people, says Anuja Agrawal.

This article by Anuja Agrawal appeared in the June 2023 “The Art of Business Travel Asia” online and print publications. Read an excerpt below:

The travel risk landscape has changed significantly in the post-pandemic world. Correspondingly, there is an increased perception of elevated risks, with the International SOS 2022 Risk Outlook showing that globally, 67 per cent of the workforce believes that travel risks have increased.

Duty of care legally and morally obligates employers to mitigate the risks that employees might face while travelling and to safeguard their safety, health and well-being. Organizations can follow a step-by-step approach to research, plan, develop and implement their business travel policies and operational procedures centered around the principles of duty of care.